Funding & Payment Options

We make physiotherapy accessible through multiple funding pathways. Many of our clients receive fully government-funded physio with no out-of-pocket costs.

Support at Home

Formerly Home Care Packages

The Australian Government's Support at Home program replaced Home Care Packages from 1 November 2025. It provides funding for older Australians to receive care and support services in their own home, including physiotherapy.

Physiotherapy is fully government-funded

Physio falls under Clinical Care in the Support at Home program. This means no client contribution — it is fully funded by the government for eligible participants.

Support at Home Service Categories

Category Includes Client Contribution
Clinical Care Physiotherapy, nursing, OT, podiatry, speech pathology Fully funded — no cost to you
Independence Personal care, home modifications, assistive technology Means-tested contribution
Everyday Living Domestic assistance, meal preparation, transport Means-tested contribution

Already on a Home Care Package?

If you were receiving services under a Home Care Package, your services continue under the new Support at Home program. You don't need to do anything — the transition is managed for you.

How to Access Support at Home

1

Contact My Aged Care on 1800 200 422 or visit their website to register.

2

Complete an aged care assessment to determine your eligibility and support needs.

3

Once approved, choose Wellworx Physio as your physiotherapy provider and we'll coordinate your care.

Restorative Care Pathway

Formerly Short-Term Restorative Care (STRC) Programme

The Restorative Care Pathway is a short-term, intensive program designed to help older Australians recover and regain independence after illness, injury, or a period of decline. It replaced the STRC Programme under the new aged care reforms.

Clinical services are fully funded — no client contribution

Physiotherapy and other clinical services under the Restorative Care Pathway require no out-of-pocket cost for eligible participants.

Duration

Up to 16 weeks per episode, with up to 2 episodes per 12-month period (minimum 3 months between episodes).

Budget

Approximately $6,000 per episode. An additional $6,000 may be available if intensive support is needed.

Services Available

Physiotherapy
Nursing
Occupational therapy
Exercise physiology
Household assistance
Assistive technology & home modifications (AT-HM)

How to Access Restorative Care

Access to the Restorative Care Pathway is through an aged care assessment. Contact My Aged Care on 1800 200 422 to start the process. If you're already receiving aged care services, speak with your provider about a referral.

Other Funding Options

Not on an aged care program? We accept several other funding and payment options.

DVA

We are an approved Department of Veterans' Affairs provider for eligible veterans and war widows/widowers.

Medicare (CDM)

With a GP referral under a Chronic Disease Management plan, you can access up to 5 allied health visits per calendar year with a Medicare rebate.

Private Health Insurance

We provide receipts for you to claim from your health fund. Check your extras cover for physiotherapy benefits.

Self-Funded

Competitive private rates available. Contact us for current pricing information.

Not Sure Which Funding Applies to You?

Contact us and we'll help you work out the best funding option for your situation. We're happy to guide you through the process.