Frequently Asked Questions

No referral is needed for private or self-funded appointments. However, if you're using funding through Support at Home (formerly Home Care Packages), DVA, or Medicare Chronic Disease Management, your care coordinator or GP will arrange the referral. We can guide you through the process — just call us on 0431 092 829.

We provide mobile physiotherapy across North-West Sydney to the Inner West, covering The Hills Shire, Blacktown, Cumberland, Parramatta, Ryde, Hornsby, Ku-ring-gai, Lane Cove, Canada Bay, and Inner West council areas — that's over 60 suburbs. We come to your home, retirement village, or aged care facility.

Many of our patients pay nothing out of pocket. Physiotherapy can be fully funded through Support at Home (formerly Home Care Packages) as a Clinical Care service, the Restorative Care Pathway (up to 16 weeks intensive rehab), or DVA. Medicare Chronic Disease Management plans (via your GP) also provide subsidised sessions. We can help you work out which funding applies to your situation.

Your first session takes about 45-60 minutes. Our physiotherapist will assess your mobility, strength, balance, and any pain or concerns. We also do a home safety check to identify fall hazards. From there, we create a personalised treatment plan with clear goals. All sessions happen in your home — no travel needed.

For older Australians, travelling to a clinic can be stressful, tiring, or simply not possible. With mobile physiotherapy, you get the same quality treatment in the comfort of your own home. You also get continuity of care — the same physiotherapist every visit — and we can assess your actual home environment for fall risks and mobility barriers, which a clinic can't do.